Lunava only sends transactional emails related to your account, billing, and services. We do not run marketing mailing lists, and we do not send promotional blasts. On this page you can review the messages we send and opt out of optional notifications.
Running a hosting platform without being able to email our customers would be irresponsible. You need to know when an invoice is issued, when a service is activated, when someone signs into your account from a new device, when a domain is about to expire. Those messages are sent because you took an action or because something happened to a service you own — not because we want to advertise something.
That is also why Lunava does not run newsletters or promotional campaigns through its transactional email infrastructure. We keep the two worlds strictly separate, so that the sender reputation of admin@lunava.web.id is preserved for the messages our customers actually need to receive.
For the full picture of how we handle your data, see the Privacy Policy. If you believe you received an email from Lunava that does not fit the categories above, please report it to admin@lunava.web.id — it would be a bug, and we want to know.